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Solutions Infini is Asia's largest cloud communications and multi million dollar company that harbors an array of jobs. Skim through our requirements page. If you like what your are reading then let us hear about it. If you fit the bill then the JOB is yours!

Job Code: S-001

Client Service Manager

Location: Bangalore

Job Description
  • Develop and maintain relationships with existing customers via meetings/ personal visits, telephone
  • Candidate should provide professional and effective services to meet customer expectations
  • Client retention and client servicing and reviving lost inactive or lost accounts
  • Taking customer feedback and analysing them for future improvements
  • Managing the day to day interaction with the clients
  • Tracking, Monitoring and Supervision of projects
  • Monitor affiliate email activity, analyse performance, identify areas of improvement, and recommend ways to increase affiliate-generated revenues
  • Lead a team of Client Servicing Executives
  • Able to work under high pressure
  • Ensure strict adherence of internal procedures & Process
  • Project Planning along with the operations team
  • Experienced in large scale activations and retail projects
  • Ensure project deliveries as per client requirement
  • Direct interactions with clients for their project needs
  • Knowledge about event operations, fabrications, budgeting, negotiations
  • Knowledge of power point presentation, word, excel
  • Ability to thrive in an entrepreneurial environment
  • Excellent communication skills
  • High level of self-motivation and the ability to work independently
Work Experience
  • 6 years
Educational Qualification
  • Graduate / Post-Graduate
Apply Now

Job Code: T-001

Senior Software Engineer

Location: Bangalore

Job Description
  • Has experience in built distributed systems
  • Has the capacity to identify a problem and provide a solution
  • Has experience with scalable applications
  • Should identify probable bottlenecks and come up with approaches to mitigate them
  • Has experience in working in cloud infrastructure
  • Should have exhibited capability in identifying and working with IaaS and PaaS providers
  • Has a good understanding of microservices architecture
  • Understand reactive programming paradigm and builds solutions using reactive concepts
  • Has a good understanding of OOPs and Functional programming concepts
  • Has hands on working experience in one or more of the technologies like PHP (laravel, YII, Code Ignitor), NodeJs (hapi.js express.js, socket.io), Golang, Java
  • Have a working knowledge of web technologies like HTML, CSS and Javascript
  • Has experience in working with frameworks like angularJs or React
  • Has experience in identifying database solutions for a given problem
  • Should have experience working with one of RDBMS and NoSQL databases
  • Has a good knowledge about API fundamentals
  • Should have worked with third party APIs integrations
  • Good written and verbal communication skills
  • Should be a highly motivated and a quick learner
  • Should know the complete platform from initial architecture, design of components, quality and deployment planning
  • Act as an evangelist for the product platform - Identify right technologies for the business use cases
  • Should know creation of user manuals, internal documents and customer API documentations
  • Should understand requirements by studying information needs, discussing with the stakeholders, understanding workflow processes, data flows
  • Should know to create design and architecture documents to explain, justify and evaluate design approaches
  • Should be strong in design principles and have implemented them in existing projects
  • Involved in troubleshooting existing applications in production. Identify and build tools for troubleshooting
  • Should be involved in creating flowcharts and data flow diagrams
  • Should be an advocate of automating daily tasks. Should have a high inclination towards building self-managed systems
  • Should be aware of the latest technology trends. Should participate in professional publications, conferences and events
  • Should be Identify and implement metrics for measuring platform stability and end user feedback
Work Experience
  • 5 to 8 years
Educational Qualification
  • BS / MS / BE in Computer Science / Information Science
Apply Now

Job Code: S-002

Technical Support Executive

Location: Bangalore

Job Description
  • Should have Knowledge about Linux and networking protocols
  • Should be able to provide client support and technical issue resolution via E-Mail, phone and other electronic mediums
  • Should be able to Talk to clients through a series of actions over the telephone to help set up systems or resolve issues
  • Should be able to Troubleshoot the system and network problems and diagnosing and solving software faults
  • Should be able to Log client queries
  • Should be able to Analyse call logs to spot trends and underlying issues
  • Should be able to Prioritize and manage issues
  • Should be able to establish a good working relationship with customers and other professionals
  • Should be able maintain and monitor the application
  • Should be able to work independently and efficiently to meet deadlines
  • Should be able to promptly deliver service
  • Should be Self - motivated, detail-oriented and organized
Work Experience
  • 1 year
Educational Qualification
  • Graduate
Apply Now

Job Code: T-002

QA Engineer

Location: Bangalore

Job Description
  • Should have good knowledge of manual testing concepts and terminologies
  • Should have knowledge of any bug tracking tool preferably JIRA
  • Should have experience in writing basic SQL queries
  • Should have experience in API testing
  • Should have experience in any test case management tool
  • Should know basic Unix
  • Should have experience in communication domain
  • Should have experience working in an Agile/Scrum development process
  • Should have experience with performance and/or security testing
  • Should have experience in automation testing tool preferably Selenium web driver
Work Experience
  • 2 to 3 years
Educational Qualification
  • BE/MCA
Apply Now

Job Code: S-003

Associate Client Service

Location: Bangalore

Job Description
  • Should be able to interact with customers by phone, e-mail or online chat concerning various care issues
  • Should be able to provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management
  • Should be able to Solicit cross-selling and up-selling opportunities within the customer care experience
  • Should be able to track and report relevant customer care performance metrics
  • Should be able to capture and apply customer feedback
  • Should be a keen / good learner
  • Should have good communication (Verbal and Written)
  • Should be accommodative to work on rotational shifts / night shift
Work Experience
  • 0 to 1 years
Educational Qualification
  • Graduate
Apply Now

Job Code: BD-001

Technical Consultant

Location: Bangalore

Job Description
  • Possess good Verbal and Written Communication Skills
  • Should have good presentation skills
  • Should be able to understand customer tech requirement
  • Should be able to propose solutions for existing / new customers based on their business needs
  • Should be able to own end-to-end delivery of solutions
  • Should be able to bridge the solution from the technology perspective
  • Should be willing to travel
  • Should have knowledge on Pre-Sales document preparation
  • Should have knowledge on preparing SOWs / process flow charts
  • Should be able to take up regular customization & delving solution / customization with best TAT
  • Should co-ordinate with BD team and clients on regular basis
  • Should do end-to-end coordination with the product and tech team
  • Should anchor periodic review with all stakeholders
  • Should understand technology and deliver solutions
Work Experience
  • 1.5 to 2 years
Educational Qualification
  • BE/MCA
Apply Now

Job Code: T-003

Associate Product Manager

Location: Bangalore

Job Description
  • Possess good Verbal and Written Communication Skills
  • Should have good presentation skills
  • Should be able to understand customer tech requirement
  • Should be able to propose solutions for existing / new customers based on their business needs
  • Should be able to own end-to-end delivery of solutions
  • Should be able to bridge the solution from the technology perspective
  • Should be willing to travel
  • Should have knowledge on Pre-Sales document preparation
  • Should have knowledge on preparing SOWs / process flow charts
  • Should be able to take up regular customization & delving solution / customization with best TAT
  • Should co-ordinate with BD team and clients on regular basis
  • Should do end-to-end coordination with the product and tech team
  • Should anchor periodic review with all stakeholders
  • Should understand technology and deliver solutions Should be able to understand the customers’ requirement
  • Should be able to do market research
  • Should be able to assess market competition against competitor’s products
  • Should be able to bring new products to market by analysing and proposing product requirements
  • Manage end-to-end product development; includes preparing return-on-investment analysis, establishing time schedules with all stakeholders
  • Should be detail oriented
  • Should understand the best practices of UI / UX and should have had experience in designing a product
  • Should possess experience in creating wireframes and mockups
  • Should have knowledge in creating product artefacts for product execution. This includes creating PRDs, User Manuals, Documentation and other customer training artefacts
Work Experience
  • 6 to 7 years
Educational Qualification
  • BE/MCA
Apply Now

Job Code: T-004

Voice Tech Support

Location: Bangalore

Job Description
  • Should have Linux knowledge or Voice Protocol Knowledge
  • Possess knowledge on Asterisk IP PBX – Any One Flavour is Mandatory (Preference – Trixbox / PBX in a Flash / Elastix)
  • Knowledge on Asterisk – Custom Dialplans, IVR, Call Groups
  • Knowledge on Asterisk - Troubleshooting, Debugging
  • Linux Knowledge – Any one Flavour
  • Should know Shell Scripting
  • Should know Debugging System logs
  • Knowledge on TDM Protocols like PRI, BRI
  • Should know VoIP Technology – SIP
  • Understand SIP Call Flow
  • Possess knowledge on SIP / PRI – Debugging and Troubleshooting
Work Experience
  • 0 to 3 years
Educational Qualification
  • Graduate
Apply Now

Business Development Manager

Location: Mumbai

Job Description

We are looking for an ambitious and self-motivated Business Development Manager with 3 to 5 years of B2B experience to help us expand our clientele. You should be the one who exhibits accountability and can work as a team player with good communication skills and have a positive mindset. You will represent the company and will be responsible to create and apply an effective sales strategy to sell.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Work Experience
  • 2 to 5 years of experience
Responsibilities
  • Acquisition of new customers by effectual filtering and segregation of prospects and drafting a strategic pipeline for conversions.
  • Generate leads from diverse sources keeping in mind the relevance of the lead.
  • Stay active in responding to potential customers with profitable negotiations.
  • Understand client needs, design appropriate solutions basis Solutions Infini core competencies and negotiate deals to closure.
  • Conceptualize and/or develop new product/service with a broad perspective of Solutions Infini’s current products and service and drive sales upfront.
We are searching for someone who
  • Will have experience in selling complex products/solutions to clients.
  • Loves working in growth stage start-up environment with team engagement.
  • Should be effective in building and nurturing relationships in industry with positive attitude.
  • Has strong interpersonal and communications skills.
Apply Now

Sales Consultant

Location: Bangalore

Job Description

    Work Experience and Skills required:

  • Lead generation: Researching & Finding the Potential through different sources like LinkedIn, Google Etc
  • Cold calling
  • Inside sales
  • Competitor Market analysis: Finding the Competitor client and selling the products
  • Open for new challenges
  • Maintaining healthy sales funnel by researching
  • Preparing strategy with managers to upsell and cross-sell all Solutions Infini products
  • Providing complete knowledge of our products and solution selling
  • Ensure quality and process adherence in interactions with all departments within the organization
  • Participate in knowledge sharing forum including cross functional team
  • Proactive participation towards training programs set by the manager
  • Should have experience in Tele selling
  • Target oriented
  • Result Driven
  • Outbound Calling Experience preferred
  • Managing database
  • Good communication skills: English & Hindi
  • Must have 6 months to 1 year work experience in relevant field.
Work Experience
  • Must have 6 months to 1 year work experience in relevant field.
Open Positions
  • 2 for Bangalore Location.
Apply Now

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