Sometimes it Takes a Team
to Make an Impact

Engage multiple callers on a single call

Resolve queries that require specialist intervention by
looping in domain experts on a single call to prevent
escalations and faster resolutions

engage

Multi-way
conversation

Multi-way
conversation

Loop in domain experts in an ongoing call to assist agents in solving customer issues that require specialist intervention.

Delight

Smooth customer journey

Smooth customer journey

Facilitate customers to reach the right department quickly by adding concerned agents to an ongoing call.

Interact

Training and collaboration

Training and collaboration

Improve agent efficiency by training
them and helping them effectively thereby improving customer experience.

Benefits that are meant to add value

resolve

Resolve customer issues faster

Loop in domain experts in an ongoing call or connect with agents from other departments instantly with zero waiting time for customers

manage

Manage on-the-go

Get connected to your team or agents on-the-go even while working remotely and assist them

control

Secure sensitive information

Flexibility to reduce the number of people on call for sharing critical information, thus enabling high end confidentiality to sensitive information.

control

Control information sharing

Flexibility to reduce the number of people on call for sharing critical information, thus enabling high end confidentiality to sensitive information

improve

Improve lead conversions

Convert prospective leads to clients by closing discussions swiftly by including the decision makers in one single call

Thought starters for your business messaging strategy

Reliable, Scalable, Efficient delivery of your Business SMS

Let's get started

Add messaging, voice, video and authentication in your software
with the programming language you already use.